Key responsibilities:

• Monitor, operate, and maintain critical data center infrastructure, including:

– Power systems: UPS, PDUs, generators, and backup power

– Cooling systems: CRAC units, chillers, and airflow management

– Fire suppression, alarms, and security systems

• Perform routine preventive maintenance on facility equipment to ensure reliability and compliance.
• Respond promptly to alarms or incidents, troubleshoot infrastructure issues, and escalate when necessary.
• Maintain data center environmental conditions (temperature, humidity, airflow) according to operational standards.
• Track, document, and report maintenance activities, incidents, and facility performance metrics.
• Assist with installation, relocation, and removal of IT equipment as needed while maintaining safe facility practices.
• Ensure compliance with safety, security, and regulatory standards.
• Support audit and inspection requirements by maintaining accurate facility documentation.
• Collaborate with vendors and service providers for facility repairs and upgrades.
• Ensure that facility incidents are swiftly remedied to always maintain the site in serviceable order.
• Ensure that Method Statements and Risk Assessments are prepared and used for all relevant tasks undertaken to always ensure safe working practices.
• Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance.
• Write, review, and update operational procedures, such as MOPs, SOPs and EOPs. • Check and analyze BMS data.
• Ensure that site drawings and documentation are always up to date.
• Ensure that all plant rooms are kept in a clean and tidy condition.
• Ensure the provision of healthy and safe working conditions, if not report it without delay.
• Ensuring contractually agreed SLA’s and KPI’s are met.
• Manage and deliver repairs and minor project works, as required, within the data centre.
• To undertake lone working when and where required.
• To undertake on-call shifts when and where required.
• To arrange and provide holiday and sickness cover at short notice and be flexible in their working patterns.
• Establish and maintain a good working relationship with all clients’ representatives.
• Always maintain the professional image of our customer.

Required Skills & Qualifications:

• Hands-on experience with data center power and cooling systems
• Understanding of electrical and mechanical systems relevant to data centers
• Ability to monitor and operate BMS and/or DCIM systems
• Strong troubleshooting and problem-solving skills
• Knowledge of fire suppression, safety, and security protocols
• Physical ability to handle equipment and perform inspections in a data center environment
• Excellent documentation and communication skills
• Willingness to work in a 24/7 operational environment, including occassional shifts and on-call support.

Preferred Certifications:

• VDE Certification

– Verband der Elektrotechnik, Elektronik und Informationstechnik; critical for working with electrical systems in Germany.

• TÜV Certification (Technischer Überwachungsverein)

– Safety and electrical compliance certifications.

• DGUV V3 (formerly BGV A3) Prüfung

– Electrical safety testing for devices and installations in Germany.

Experience:

• Minimum of 1–2 years in data center operations, facility management, and/or related technical environment.